Need help with a product, an order or a return? Email us and include as much detail as you can so we can pick it up quickly.
CUSTOMER SERVICE
Get in touch
Email
hello@emberandthorne.co.uk
For an existing order, please include your order number and the email address used at checkout.
Before you contact us
Delivery question?
Our Delivery & Returns page covers delivery times, charges and what to do if something has gone wrong.
Returning something?
Please contact us before sending anything back. The correct return route can depend on the product and fulfilment location.
Product question?
Send us the product name or a link to the page and tell us what you need to know.
Trading details
Owen Lea-Porter trading as Ember & Thorne
56 Carisbrooke Drive, Southport, Merseyside, PR9 7JD
Owen Lea-Porter trading as Ember & Thorne
56 Carisbrooke Drive, Southport, Merseyside, PR9 7JD